💬 Help & Info

Shipping & Delivery (for digital products)

Once your payment is complete, you’ll receive an instant email with your download links. All products are delivered digitally — no physical shipping is involved.

If your email hasn’t arrived within 5–10 minutes, please:

• Check your spam/junk folder.

• Ensure you entered the correct email at checkout.

• Contact us if you need help (see details below).

Refunds & Support

Due to the digital nature of our products, we do not offer refunds. However, we’re here to help if you have any issues accessing your files or using our templates. Just reach out and we’ll get it sorted.

Using Your Downloads

All templates are editable in Microsoft Word and Google Docs. For the best experience, we recommend using a desktop or laptop.

You can download your files immediately after purchase — and they’re yours to keep and reuse as often as you need.

❓ Frequently Asked Questions

Q: I didn’t receive my download email — what should I do?
A: Check your spam or junk folder. If it’s still missing, email us and we’ll resend it right away.

Q: Can I use these templates on my phone?
A: You can view them on mobile, but for editing, we recommend a computer with Word or Google Docs for best formatting.

Q: Can I reuse the templates for multiple clients or resumes?
A: Yes! Once purchased, they’re yours to use as often as you like — for personal or client use.

Q: Do I need special software?
A: Nope. Everything works with Microsoft Word or Google Docs — no fancy tools required.

📩 Need Help?

We’re here for you.
If you have questions, issues or feedback, feel free to reach out any time.

Email: info@eguidesbyvirtually.com